Privacy Policy

SUMMARY

Mysoftwarekey prioritizes your privacy. That’s why we are committed to securing your online information, so you have full control of how it is collected and used. We are equally dedicated to protecting the privacy of minors. Please read below for a full treatment of our privacy policy.

OUR POLICY

PRIVACY & SECURITY

COLLECTION OF PERSONAL INFORMATION

LINKS TO THIRD PARTY WEBSITES

CHANGES TO PRIVACY STATEMENT

RETURNS & REPLACEMENTS

PAYMENT, PRICING & PROMOTIONS

PRIVACY & SECURITY

Your privacy is extremely important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make regarding the way your information is collected and used. To make this notice easily accessible, we make it available on our homepage, and at any point in which personally identifiable information may be requested from our site. 

COLLECTION OF PERSONAL INFORMATION 

Upon visiting trustedtechteam.com, the IP address of the computer used to access our site will be logged along with the dates and times of access. This information is ONLY used to analyze trends, track user movement, and gather broad demographic information for general administrative and analytical purposes. Most importantly, any recorded IP address is never, under no circumstance, attributed to any sensitive or personally identifiable information of the visitor. 

LINKS TO THIRD PARTY WEBSITES

We have included various third party links on our site for your personal benefit, including use, reference, and download purposes. We are not responsible or liable for the privacy policies on these websites. When you click one of these listed links, you are acknowledging that you are leaving our company’s website and should be aware that the privacy policies of these sites may significantly differ from our own. 

CHANGES TO PRIVACY STATEMENT

The contents of our privacy statement are subject to change at any given time and at our discretion. If you have any questions regarding the privacy policy of Trusted Tech Team then you may contact us at [email protected]

RETURNS & REPLACEMENTS

Mysoftwarekey strives to provide our customers with superior assistance in regards to our return services. To ensure that our customers are satisfied with the product(s) they order, we offer a 30 day product guarantee. Within 30 days of delivery, Trusted Tech Team will refund the full amount, minus the cost of shipping, on most new unopened items. If Trusted Tech Team discovers that it was an error on our part, we will pay the return shipping for the incorrect or defective item. Customers shall expect to receive their refund within 2-4 weeks. This time frame estimate includes the shipping transit time back to our company location, an authorization check and your refund processing time. Refunds are only issued back in the form of the original method of payment. If a customer has received an incorrect or defective item due to an error on our part and would like to receive a replacement, Trusted Tech Team will pay the return shipping price for the incorrect item and ship the correct item out to the customer using upgraded shipping. All return orders can be processed by logging into your trustedtechteam.com account and under the account menu you will find the “return item(s)” link. We will notify the customer by email once we’ve received and processed the item.

*Electronic delivery – Trusted Tech Team will send the product/license key through a manufacturer verification process in order to make sure the product has not yet been activated or tampered with. Once this verification process is complete and the product has passed, Trusted Tech Team will refund the purchase price of the product to the original method of payment. 

*Open License – Trusted Tech Team charges a 15% restocking fee on Open License orders that have been fulfilled. 

Ordering 

Price Quotes: Any Corporate/Government client may request a price quote. Using our online catalog, please list SKU, description, and quantity of each item. 

Email all quotes to [email protected]. 

If you need assistance with product availability or if a particular product is not listed in the catalog, please call +34 917 547 010 and a representative will assist you. 

Volume Pricing: If a corporate client needs to order in large quantity, additional pricing on select items is available. Please call +34 917 547 010. 

Terms: Clients wanting to become term customers, please summit credit references to [email protected]

PAYMENT, PRICING & PROMOTIONS

While Mysoftwarekey strives to provide accurate pricing information, pricing or typographical errors may occur. In the event that an item is listed at an incorrect price due to an error in pricing, Mysoftwarekey shall have the right, at Mysoftwarekey sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, Mysoftwarekey may, at their discretion, either contact you for instructions or cancel your order and notify you of such cancellation. 

Mysoftwarekey does not price match with any other online or offline retailer. However, we strive to maintain highly competitive prices and review them regularly in order to serve you with excellent values, every day.